Wow that's very interesting regarding Chrysalis.. I remember enquiring about a course with them ages ago and afterwards they called me regularly to try to get me to enrol but I didn't.. they seemed rather professional if a little keen lol.
I do find it worrying that people can qualify to be counsellors without having had counselling themselves.. to me it seems such a fundamental thing.. and actually if I do seek counselling again in the future I may ask who they trained with and whether they have been in therapy too!
Thanks for sharing your experience though.. would be interesting to hear from others too